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FAQ

Questions, answered plainly.

Is Veyliq a law firm?

No. Veyliq is software. It does not provide legal advice, and we recommend working with an immigration attorney before filing.

Will Veyliq tell me my chances of approval?

No. We show what you have, what is missing and what to do next. There is no score and no prediction.

Who is Veyliq for?

Professionals in science, technology, business, the arts, athletics, medicine and other fields who are considering EB-1A.

How is my data protected?

Traffic uses TLS, files live in managed storage and are served through short-lived signed links, and sensitive intake answers are encrypted. Read the specifics on the Security page.

Can I cancel anytime?

Yes. Paid subscriptions are managed in Billing and the Stripe billing portal. Cancelling stops renewal and access continues through the period you paid for. See Pricing and Terms for details.

Do I still need an attorney?

We strongly recommend one. Veyliq helps you arrive prepared, and you can share your case with an approved attorney you choose.

How does the 7-day free trial work?

No card is required. It includes 5 Vey messages in total. When the trial ends, your workspace becomes read-only until you subscribe. You can still view and download your data, delete items, export your account and manage billing. You are never charged unless you choose a plan and complete checkout.

What is the refund policy?

Refund requests are handled by support and applicable consumer law. Monthly plans are not refunded for partial periods unless the law requires it.

How do I cancel?

Open Billing in the app and cancel renewal, or use Manage billing to reach the Stripe portal. Access continues until the end of the period you paid for.

Can I change plans?

Plan changes are made in the Stripe billing portal, which shows any proration before you confirm.

Which payment methods are accepted?

Payment is handled by Stripe checkout. The methods offered are shown there.

Can I buy through the iOS or Android app stores?

Not at the moment. Subscriptions are purchased on the web through Stripe only.

More in Pricing, Security and Privacy, or email support@veyliq.com.